MRA e-Appointment is an electronic service for taxpayers to reserve a time slot on a particular day for assistance to file Income Tax Return / CSG Return.
The interactive session with the taxpayer will be done through WhatsApp video call.
You are kindly requested read the instructions below and agree with the terms and conditions while using this service.
General Information
1. The e-Appointment facility will be available only to taxpayers filing their Individual Income Tax Return / CSG Return.
2. The facility will be available during weekdays within office hours and taxpayers are advised to take advantage of this facility rather than calling at the MRA Customer Service Centre.
3. For the purpose of the e-Appointment, taxpayer will have to provide his mobile number, either his Tax Account Number, his National Identity Card Number or his NCID.
4. The provided mobile number by the taxpayer will be used for communicating with the taxpayer.
5. Taxpayer should have all documents and information ready prior to making the interactive session with the MRA officer.
A One-Time Password (OTP) has been sent to you via SMS. Please enter same below and click on Confirm Reservation.
In case you did not receive the OTP within the next 3 minutes, kindly proceed with another reservation.
Invalid OTP. Please try again.
Provisional e-Appointment Details
:
Mobile:
Appointment Date:
Time slot:
Reservation type:
Note:
For security purposes, an OTP (one time password) will be sent on the mobile number provided and you will be asked to enter that OTP on next screen to confirm your reservation.