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FAQs : SELF EMPLOYED ASSISTANCE SCHEME (SEAS)


Clarifications / Frequently Asked Questions / Step-by-Step Guide

The SEAS is an economic measure taken by the Government of the Republic of Mauritius to assist self-employed persons who have suffered a loss of revenue as a consequence of the lockdown following the COVID-19 pandemic. All applications in respect of this scheme should be made ONLINE on the MRA's website: www.mra.mu

The following are the Frequently Asked Questions (FAQs) with the appropriate clarifications

  1. Who is eligible to apply?
  2. Who is not eligible to apply?
  3. What are the documents that I need to apply?
  4. Step-by-Step Guide
  5. Should I make a new application for the two extended periods?
  6. How can I check the status of my application?
  7. What should I do if the status of my application is "not approved" or "rejected"?
  8. What should I do if the status of my application is "more than one person has used the bank account"?
  9. What should I do if the status of my application is "rejected by bank"?
  10. What should I do if my NIC is damaged or the figures are not legible?
  11. What should I do if on application I get a message NID number is invalid or ID number not matched with control number?
  12. What should I do if I do not have a Bank Account?
  13. What should I do if I made an error in my application?
  14. What should I do if I want to cancel my application?
  15. What should I do if I wish to return back the allowance already paid?
  16. What should I do if I made a false declaration in my application?

  1. Who is eligible to apply?
    1. An individual who is a Mauritian national resident in Mauritius; and
    2. who is above 18 years of age and has not attained the age of 60 years; and
    3. is a self-employed in business; or
    4. is a trades-persons operating in the informal sector, for e.g. masons, cabinet makers, plumbers, hairdressers and artists; and
    5. has been economically active, in Mauritius or in Rodrigues for the last 3 months ending 15 March 2020; and who is not an employee whether full-time or part-time.

     

  2. Who is not eligible to apply?
    1. a person who is unemployed;
    2. an individual pursuing higher studies on a full-time basis;
    3. a person who is a dependent spouse or housewife;
    4. an individual who is an employee, whether full-time or part-time;
    5. a person who is eligible to receive basic retirement pension;
    6. an individual who receives monthly social benefits;
    7. a person who was unemployed since the beginning of March 2020;
    8. an individual who forms part of a household having total monthly income (including passive income, e.g. rent, dividends, interests or profits) exceeding Rs. 50,000;
    9. an individual who is in a business where he earns only passive income, e.g. rent; and
    10. a fisherman.

     

  3. What are the documents that I need to apply?
    1. National Identity Card (NID)

      Please note that the Card Control Number which is found at the back of the NID is compulsory in the application. In case the number is not readable, you are requested to send a photo of your NID (Recto & Verso) on the Whatsapp number 59412780. Please do not call on this mobile number.

    2. Bank account number. Each applicant should insert his/her own bank account number.

     

  4. Step-by-Step Guide

    Click here to read the step-by-step guide on how to apply.

     

  5. Should I make a new application for the two extended periods?

    No. You should not make a second application under Self-Employed Assistance Scheme.

     

  6. How can I check the status of my application?

    You can verify the Self-Employed Assistance Scheme application payment status by click "here".

     

  7. What should I do if the status of my application is "not approved" or "rejected"?

    The reason for which your application has not been approved or has been rejected is shown on the facility provided to verify the status of your application. The decision to reject the application is based on information available at MRA and it is final. You are advised not to call or send an email to the MRA to reconsider your application. You may use the necessary facilities available where you made an error in the form either on the date you started as a self-employed or on your bank account details.

     

  8. What should I do if the status of my application is "more than one person has used the bank account"?

    Where two or more persons have provided the same bank account details in their applications, MRA will after verifications, credit the allowance of the applicant who is owner of the bank account with his/her allowance. The other applicants will have to access their application forms and insert their own bank accounts.

     

  9. What should I do if the status of my application is "rejected by bank"?

    Where the bank account provided by the applicant is closed, inactive or dormant, the bank will not credit the allowance to the bank account. The applicant will have to access his application form on our website and insert a bank account which is active and is in his own name. This might be possible after the confinement period.

     

  10. What should I do if my NIC is damaged or the figures are not legible?

    In case the number is not readable, you are requested to send a photo of your NID (Recto & Verso) on the WhatsApp number 59412780. Please do not call on this mobile number.

     

  11. What should I do if on application I get a message NID number is invalid or ID number not matched with control number?

    In case the number is not readable, you are requested to send a photo of your NID (Recto & Verso) on the WhatsApp number 59412780. Please do not call on this mobile number.

     

  12. What should I do if I do not have a Bank Account?

    You may still apply to the scheme if you do not have a Bank Account. You should click on "I do not have a Bank A/C" while submitting the application.

    After having submitted the application, you open a bank account and thereafter access your application on MRA's website and insert the bank account details.

     

  13. What should I do if I made an error in my application?

    If the error is in respect to the "Start date of the business", you may access your application from our website and insert the correct "Start date of the business".

     

  14. What should I do if I want to cancel my application?

    An application can be withdrawn only if it has not yet been processed.

    To withdraw your application click here.

     

  15. What should I do if I wish to return back the allowance already paid?

    To return back the allowance already paid. "click here".

     

  16. What should I do if I made a false declaration in my application?

    If your application has not yet been processed, you may withdraw the application. To withdraw your application, "click here".

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