Recognition


MRA wins HR Excellence Award 2013


The Mauritius Revenue Authority (MRA) was awarded the HR Champion of the HR Excellence Award 2013 in the Public Sector, Organization category during a ceremony held on 18th October 2013 at the Méridien Hotel.

During the same event, the Director General, MRA, Mr. Sudhamo Lal, was presented with the CEO with HR Orientation Award in the HR Professional Category by the Hon. Vasant Bunwaree, Minister of Education and Human Resources.The MRA also won the HR Excellence in Strategic HRM Award as well as the HR Excellence in Employer of Choice Award.

The MRA also won the HR Excellence in Strategic HRM Award as well as the HR Excellence in Employer of Choice Award.

ISO 9001:2008

In September 2012, the Mauritius Revenue Authority (MRA) obtained the ISO 9001:2008 certifications by the Mauritius Standards Bureau (MSB) for a period of 3 years up to July 2015. The certification confirms that MRA has an effective Quality Management System in place and that its processes meet the quality standard criteria set out by ISO 9001.

This initiative helps MRA to achieve its objectives of providing prompt, efficient, effective and quality services to taxpayers, stakeholders and the public at large in an effort to exceed their expectations. In the course of this project, all employees of MRA were provided training on quality concepts, customer care and requirements of ISO 9001 for promoting MRA’s quality culture across the organization

HR Excellence Award 2011

MRA was awarded The Special Jury HR Excellence Award and The Award for Commitment to Strategic Human Resources Management at the HR Excellence Award Ceremony.

The HR Excellence Award 2011 was launched by the HRDC in May 2011 and organisations were invited to participate in the competition. The various objectives of the Award were as follows:

  • To assess the state of HR practices in Mauritius
  • To raise awareness of the necessity for sound Human Resources management in the business community, including SMEs, NGOs and the public sector
  • To learn about, share and foster high – performance HR practices and ideas
  • To reward Organisations and HR professionals who have demonstrated significant efforts and results in the management of people through the application of high quality and /or innovative HR practices in Mauritius

ICT Excellence Award 2011

The Mauritius Quality Institute (MQI) and the Independent Commission Against Corruption (ICAC) jointly organised the Best Anti-Corruption Framework (BACF) 2010 Award and the MRA won the first prize in the following categories:

MRA was awarded the Best Public Sector Organisation Award for adopting ICT to significantly enhance service delivery to the public at large. This contest was the first ICT Excellence Award Edition, organised by the Ministry on Information and Communication Technology (ICT).

Best Anti-Corruption Framework (BACF) 2010 Award

The Mauritius Quality Institute (MQI) and the Independent Commission Against Corruption (ICAC) jointly organised the Best Anti-Corruption Framework (BACF) 2010 Award and the MRA won the first prize in the following categories:

  • Best Management Commitment
  • Best Integrity Management
  • Best Overall Anti-Corruption Framework
Moreover, MRA was awarded a challenge shield, a souvenir shield and the right to use the BACF 2010 logo on its letterheads and corporate website.